Privacy Policy

This privacy statement explains our practices regarding the collection, use and disclosure of certain of your information, including personal information by CONFIDENTIA S.A.M., with head office in 1, Avenue Henry Dunant, 98000 Monaco (“Confidentia”, “us” or “we”).

We provide you with a Secure Communication Solution for outmost privacy, confidentiality, and protection against network interception. Our solution provides encrypted communications, while it protects the confidentiality of people, in their private and professional sphere, and helps companies to ensure the safety of their operations.

We take the protection of the privacy of our clients very seriously. This Privacy Policy (the “Policy”) together with our Terms of Use, it governs the use of the service.

It is very important that our clients read carefully our Term of Use and the following Privacy Policy before using/installing the software. Use and install the software if you have carefully read, understood and agreed to our Term of Use and our Privacy Policy set forth below.

 

INFORMATION WE COLLECT AND PURPOSE

We receive or collect information from you when we provide our service, included when you sign up to become a user the service and during access or use our software.

We collect information about you from various sources, including the following:

1.- Information provided by you.

2.- Technical Information

1.- Information provided by client:
You will be required to provide us with personal information about yourself, which will include your name, e-mail address and phone number (Contact Information). The Contact Information is used to provide the requested Service.

Billing Information, which may include your bank account details, credit card information or other means of payment.

2.- Technical Information

Your Internet Protocol (IP) address

Cookies: According to the purpose for which the data obtained through cookies are processed, the Web can use:

Technical cookies: are those that allow the user to navigate through a web page, platform or application and the use of different options or services that exist in it, for example, control traffic and data communication, identify the session, access restricted access parts.

Personalization cookies: those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the browser type.

Analysis cookies: are those that allow the monitoring and analysis of the behavior of users of the Web sites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the creation of user navigation profiles.

 

HOW WE GENERALLY USE THE INFORMATION

Confidentia, as responsible for the privacy policy practices, collects your information only and exclusively for:

  • Client registration
  • User account creation
  • Provide the contracted service

Also, we may provide to other group companies information we collect about our client if necessary to provide the service.

We never provide to third parties the information we collect about our clients. Except when we are required by the competent authorities to respond to a subpoena, search warrant or other legal request for information that we receive.

 

PERSONALLY IDENTIFYING INFORMATION

Confidentia, as responsible for the practices of privacy policy, respects the confidentiality of the personal information of our clients, and guarantees the exercise of their rights. All the time the clients can exercise their right of access, rectification, cancellation and opposition by sending an email to info@confidentia.mc indicating the reason for their request.

If necessary, we can request a copy of your ID or passport to identify you.

 

DELETING THE ACCOUNT

The client may delete his account when his business relationship with us ends.

 

CHANGES TO OUR PRIVACY POLICY

By installing/using the app, the clients consent to our collection and use of their personal information as described in this Policy. If we make material changes to this Policy, we will notify by placing a post regarding those changes on the app or by other means, as per our sole discretion. We reserve the right to modify this Policy at any time, so please review it frequently.

Changes to this Policy are binding and effective when they are posted on the app.

 

CONTACTING US

In case our clients have any questions about this Policy, our information practices or their relations with us, we make available the following email: info@confidentia.mc.